Director, Customer Master Data & Governance

Cardinal Health’s US Medical Products and Distribution (“USMPD”) business focuses on U.S. Medical Products and Distribution services. We offer industry expertise and an expanding portfolio of safe, effective medical products that improve quality, manage costs and reduce complexity. With our trusted regulatory experience, insights, and infrastructure, we help manufacture and source medical products that meet the demand for value-driven, comprehensive healthcare solutions.

Director, Customer Master Data & Governance is responsible for leading the strategy, governance, and operational excellence of customer master data across the US Medical Product and Distribution (USMPD) organization as a key part of the Distribution Enablement team. This critical role ensures the integrity, accuracy, and consistency of customer data, enabling optimized commercial execution, compliance, and sustained business growth.

• Develop and execute the strategic roadmap for customer master data management across the USMPD organization.
• Recruit, develop, and lead a high‑performing team responsible for customer master data maintenance, quality, and governance.
• Ensure master data initiatives are strategically aligned with overarching business objectives and regulatory compliance standards.
• Effectively communicate data quality metrics, insights, and business impact to executive leadership and cross‑functional stakeholders.
• Foster strong cross‑functional partnerships with Sales, Finance, IT, Compliance, and other key departments to ensure customer data supports critical business needs.
• Drive strategic initiatives aimed at enhancing data quality, promoting data stewardship, and optimizing data integration processes.
• Set clear performance objectives, provide comprehensive training, and foster career development for team members.
• Leverage data insights to guide strategic decision‑making and identify opportunities for process optimization and business growth.
• Prioritize and oversee the timely execution of key initiatives, ensuring alignment with organizational objectives.
• Drive consensus and alignment across business units on customer data definitions, hierarchies, and governance strategies.

• Bachelor’s degree in a relevant field (e.g., Business, Information Systems, Data Science) or equivalent practical experience preferred.
• Progressive leadership experience in master data management, data governance, and/or data quality frameworks, preferably within a large enterprise environment.
• Demonstrated expertise in developing, implementing, and maturing data governance and data quality programs.
• Proven ability to strategically influence and persuade key cross‑functional stakeholders and executive leadership teams.
• Exceptional critical thinking, strategic innovation, and decisive problem‑solving skills, particularly in ambiguous or complex situations.
• Strong leadership and supervisory skills, with a proven track record of building, mentoring, and developing high‑performing teams.
• Excellent written, verbal, and presentation communication skills, with the ability to articulate complex data concepts and business impacts effectively to diverse audiences, including senior management.
• Demonstrated ability to drive consensus and collaboration within a team environment to achieve desired results.
• Experience leading large‑scale programs and initiatives with a high degree of accountability and successful outcomes.
• Proficiency in navigating organizational change management and fostering a culture of data stewardship.
• Strong analytical skills with the ability to derive actionable insights from data.
• Ability to work from the Dublin, OH office 3x per week, if local to the area.

Anticipated salary range: $105,600 - $188,500

Bonus eligible:
Yes

Benefits:
Cardinal Health offers a wide variety of benefits and programs to support health and well‑being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlex Pay
• Flexible spending accounts (FSAs)
• Short‑ and long‑term disability coverage
• Work‑Life resources
• Paid parental leave
• Healthy lifestyle programs

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