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Chief Executive Officer

Job in Dublin, Franklin County, Ohio, 43016, USA
Listing for: banyansoftware
Full Time position
Listed on 2026-10-20
Job specializations:
  • Management
    General Management, Corporate Strategy
Salary/Wage Range or Industry Benchmark: 250000 USD Yearly USD 250000.00 YEAR
Job Description & How to Apply Below

Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. With a buy-grow-and-hold-for-life approach and a permanent capital base, Banyan acquires and grows companies worldwide, honoring founder legacies and helping portfolio companies modernize through shared AI expertise and operational discipline. Founded in 2016, Banyan operates more than 120 portfolio companies across North and South America, Europe, and APAC, and has appeared on the Inc.

5000 list for six consecutive years. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world.

About Northwoods

Caseworkers make decisions every day that shape the safety and future of children, families, and older adults. Too much of their time goes to paperwork instead of people. Northwoods exists to improve their productivity and give them time back.

For more than 20 years, Northwoods has served state and county health and human services (HHS) agencies, with a team that includes former case workers and social workers. Its Traverse platform supports roughly 45,000 caseworkers across child welfare, child support, economic assistance, and adult services. Grove pairs trained specialists with Traverse to take administrative work off caseworkers' plates.

The Opportunity

Northwoods is seeking a CEO to lead its next chapter: growing its position as a trusted partner for county HHS agencies across child welfare, child support, economic assistance, and adult services, while expanding into new HHS markets.

The market is asking exactly this:

Eligibility workloads are surging as federal SNAP funding shifts to states and Medicaid adds work requirements and six-month renewals.

Child welfare modernization has stalled. After a decade of investment, fewer than a third of state CCWIS projects are operational.

The workforce is overwhelmed. Agencies need technology and AI that return time to case workers, with decisions regarding people.

This is a hands-on operating role for a leader who combines credibility with HHS agencies, a measurable record of launching products, and the judgment to expand while strengthening the core business.

Role Overview

The CEO will have full P&L responsibility and accountability for Northwoods' financial performance, organizational health, and strategic execution. The mandate includes:

  • Growing the county Traverse and Grove business
  • Expanding into new HHS markets, including state agencies, with a scalable, productized approach
  • Bringing AI into Traverse and Grove to measurably improve caseworker capacity
  • Entering adjacent markets where Northwoods has a clear right to win
  • Building the capture, delivery, and partnership capabilities statewide work requires
  • Financial discipline is core to the role. The role balances investment in new growth with consistent, profitable performance.
Key Responsibilities Strategy & Growth
  • Set and execute a multi-year strategy that grows the county business and expands into new HHS markets
  • Prioritize opportunities based on market need, funding, and Northwoods' ability to win
  • Keep the product scalable and productized
Government Relationships
  • Personally lead relationships with state HHS leaders, state CIOs, and county HHS directors
  • Lead statewide capture, from pre-RFP shaping through award and contract negotiation
  • Build effective partnerships across the HHS ecosystem, including systems integrators
  • Apply a working knowledge of federal funding and approval processes to pricing and deal structure
  • Sustain land-and-expand momentum and reference networks in county markets
Product, Technology & AI
  • Own product strategy and roadmap for all products and solutions
  • Launch new products with clear adoption, revenue, and margin targets
  • Use AI to increase caseworker capacity and engineering productivity
Delivery & Operations
  • Build a delivery organization ready for larger, more complex implementations
  • Protect service quality for existing customers during expansion
  • Run a disciplined operating cadence with strong forecasting, cost visibility, and accountability
Leadership & Culture
  • Lead and develop the existing leadership team, and add talent where needed
  • Preserve Northwoods' mission-driven, caseworker-first culture
  • Model accountability, transparency, and integrity
What Success Looks Like

Continued, profitable growth of the county business

Successful entry into new HHS markets, including at the state level

AI capabilities that measurably…

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