Customer Relation Specialist Retail Furniture Bedding Appliances

Customer Relations Specialist – Retail Furniture, Bedding & Appliances

Join to apply for the CUSTOMER RELATION SPECIALIST Retail Furniture Bedding Appliances role at Big Sandy Superstore.

• Health Insurance – PPO (2000) or HSA (3000)
• Dental Insurance – Affordable with no waiting period
• Vision Insurance – Quality coverage at low cost
• Life Insurance – $10,000 fully paid by the company
• 401(k) – All administrative fees paid by the company
• ESOP – Employee Stock Ownership Program
• Paid Time Off – Competitive policies
• Employee Discount – Generous discount on all merchandise
• Opportunity for advancement

• Verify all order information for accuracy; identify and correct discrepancies.
• Complete all documentation accurately and efficiently, including cash balances, deliveries, sales orders and account balances, in compliance with corporate guidelines.
• Provide customer service support by answering phones, managing counter inquiries, processing payments, and solving customer complaints/questions.
• Complete and process credit applications, payments and financing paperwork.
• Communicate with internal and external personnel professionally and timely.
• Maintain accurate files and process to maximize productivity.
• Perform clerical support for store staff as needed.
• Other duties as assigned.

• Excellent verbal and written communication, and listening skills
• Basic reading and comprehension skills
• Basic numerical reasoning skills
• Ability to complete paperwork accurately, neatly and efficiently
• Demonstrated knowledge of software, including Microsoft Office
• Excellent organizational skills
• Outstanding customer service skills

• Ability to sit, stand, bend, stoop, and reach regularly

• High School Diploma or equivalent
• Previous clerical experience preferred

Full-Time / Regular.