Sales Operations Specialist

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SMACT Works, a fast-growing Oracle and Cloud consulting firm (multi-year Inc. 5000 honoree), is hiring a high-energy Sales Operations Specialist to support our Senior Sales Executives in their daily activities. This is a great opportunity for someone who is organized, creative, and eager to grow in a dynamic, high-paced environment. This role will assist with driving top-of-funnel activity, nurturing qualified client contacts, relationship building, pipeline growth, database management, email campaigns execution, preparing content, reporting, and day-to-day sales operations.

• Conduct target generation activities using Linked In, Zoom Info, CRM systems, industry databases, and outbound outreach strategies.
• Research accounts, identify decision-makers, and develop prospect lists aligned with SMACT’s service offerings (Oracle Cloud, People Soft, Managed Services etc.,).
• Execute email marketing sequences, social outreach campaigns, conference follow-ups, and nurturing sequences to warm prospects.
• Qualify inbound and outbound leads, schedule discovery calls, and hand off qualified leads to Sales Executives.
• Maintain accurate, up-to-date lead and opportunity data in the CRM.
• Maintain current contact with qualified client prospects and existing customers.
• Support the creation of outreach messaging, value propositions, and micro-campaign content in collaboration with Marketing.
• Monitor and report on lead-generation metrics, including outreach volume, conversion rates, and lead quality.
• Assist Sales Executives with meeting coordination, follow-up emails, and pipeline movement activities.
• Organize sales calls and meetings using Microsoft Teams and Outlook to keep the sales process moving smoothly.
• Continuously refine lead generation strategies to improve efficiency and impact.
• Assist with conference/tradeshow preparation and materials.
• Support brainstorming and development of innovative sales strategies and engagement ideas.

• 5 years of experience in sales support, marketing support, or customer service.
• Creative mindset with ability to develop engaging sales ideas and outreach materials.
• Proficient with CRM software, Microsoft Office (Excel, PowerPoint), and digital communication tools.
• Good organizational and time management skills.
• Strong communication skills—both written and verbal.
• Tactful, helpful demeanor always when dealing with internal customers.
• High-energy, enjoy a fast-paced environment, and bring a positive, lighthearted attitude.
• Agile mindset—ability to "switch gears" quickly as issues arise.

SMACT Works is a leading management and professional services company. Founded in 2013, SMACT Works provides Strategy, Consulting, and Managed Services for Digital, Data & Analytics, Cloud, and Enterprise Technologies. Our team is comprised of top-performing employees with years of experience in solving business challenges. We serve organizations ranging from medium-sized businesses to Fortune 500 enterprises in the Public Sector, Healthcare, Education, and Commercial sectors.

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Sales and Business Development
• Industries:
  Business Consulting and Services

Location:

Dublin, OH