Senior Business Development Manager

Reports To: Director of Business Development

Employment Type: Full-time, Exempt

Travel: Less than 10%

We are seeking a motivated, results-driven Senior Business Development Manager to generate new business and build lasting customer partnerships within the transportation and logistics industry. This position focuses on identifying, qualifying, and securing mid-market and enterprise customers whose supply chain needs align with the organization’s services.

Beyond winning new accounts, you will maintain customer relationships, serve as a consultative resource, and identify opportunities to expand business. The ideal candidate brings logistics sales experience, a proactive prospecting approach, and the ability to connect customer needs with practical transportation solutions.

• Identify and pursue new business through cold calling, email outreach, networking, and in-person meetings.
• Qualify prospects based on their transportation needs, supply chain requirements, and alignment with available services.
• Manage the sales process from initial outreach through presentations, negotiations, and securing new customers.
• Develop and deliver professional presentations that clearly communicate service capabilities and customer value.
• Work to meet and exceed established sales quotas.
• Represent the organization at customer meetings, conferences, conventions, and industry events.

• Build long-term partnerships through consistent communication, responsiveness, and a consultative approach.
• Understand customers’ evolving business needs and identify opportunities to expand services and account revenue.
• Share relevant market insights and explain how transportation trends may affect customers’ supply chains.
• Serve as the connection between customers and Operations teams to support account performance, service expectations, and profitability.
• Partner with Accounting to address billing concerns and accounts receivable issues.
• Remain available for customer calls and emails outside standard business hours when account needs require it.
• Maintain accurate customer records, prospect information, and sales activity in the CRM system.
• Provide internal teams with insights into customer needs, market conditions, and growth opportunities.
• Collaborate across departments to resolve issues and support a positive customer experience.
• Manage competing priorities while maintaining timely follow-up and attention to detail.
• Uphold professional and ethical standards in all customer, carrier, and internal interactions.
• Perform other related duties as assigned.

• At least three years of logistics sales experience.
• High school diploma or GED.
• Strong prospecting and cold-calling skills, with a positive, persistent approach to developing opportunities.
• Effective presentation, negotiation, and relationship-building skills.
• Excellent written and verbal communication, including a professional phone presence.
• Ability to work independently and collaborate effectively across departments.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities.
• Proficiency in Microsoft Office Suite.
• Flexibility to respond to customer needs outside standard business hours and travel occasionally.

• Bachelor’s degree with one to three years of related experience; or
• Associate degree with three to five years of related experience.

All candidates must meet the minimum requirement of three years of logistics sales experience.

• Competitive, self-motivated, and focused on achieving measurable results.
• Enjoys identifying opportunities and building business through proactive outreach.
• Brings a strong work ethic…