Claims Coordinator

What our Claims Coordinators do and why it’s important

Cottingham & Butler is growing, and we are adding Claims Coordinators within CBCS. As a Claims Coordinator, you will be responsible for maintaining and updating our claims system, directly impacting our daily operations by providing top-tier services that define Cottingham & Butler and CBCS.

The core activities of your role will include:

• Providing administrative support to the team
• Inputting claim data into the software system
• Answering phone calls and delivering excellent customer service
• Processing paperwork
• Ordering reports, bills, and other documents as requested

Strengths and skills necessary for success in this role

The ideal candidate will have prior experience in an office or customer service environment, possess a competitive spirit, and thrive in a fast-paced professional setting. Experience in insurance is a plus but not required, as we are willing to train on technical details. We prioritize personal characteristics and traits that align with our values. While perfection is not expected immediately, the following traits are essential:

• Strong communication skills
• Attention to detail
• Adaptability and eagerness to learn

Benefits include:

• Flex Spending or HSA
• 401(k) with company match
• Profit-Sharing/Defined Contribution (1-year waiting period)
• PTO/Paid Holidays
• Company-paid Short-Term and Long-Term Disability
• Maternity and Parental Leave

About Cottingham & Butler:

At Cottingham & Butler, we help our clients through life’s toughest moments. We aim to hire, train, and grow the best professionals in the industry. Our culture is driven by the theme of “better every day,” constantly pushing ourselves to improve. We are optimistic about the future and committed to providing career growth opportunities for our employees.

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