Business Continuity Manager

Business Continuity Manager

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• Establishing the framework, requirements, management, training, and governance of business continuity processes and procedures company wide.
• Developing business continuity management policies and standards.
• Driving efforts across the organization to validate the effectiveness of business continuity strategies and plans inclusive of related third‑party risk mitigation activities.

• Collaborate with business partners to establish, maintain, and mature a business continuity program, ensuring that the program aligns with industry standards and meets regulatory and insurance requirements.
• Build, socialize, and enforce policies related to business continuity planning.
• Collaborate with business partners to conduct and periodically review business impact analyses (BIA), outlining critical business processes, assets, data flows, functions, services vendors, etc.
• Establish realistic risk thresholds and recovery objectives through the business impact analysis in coordination with business partners including Information Technology and Enterprise Risk Management (ERM) function and the Board of Directors.
• Assess the need for and implement, if needed, vendor and cloud resilience programs as it pertains to business continuity.
• Collaborate with business partners to develop business continuity plans based on business impact analyses, ensuring the ability to continue business operations during a disruption.
• Plan and conduct business continuity plan tests with business partners, using results to improve continuity plans and the overall program.
• Educate and advise business partners on the business continuity program processes and requirements to ensure the development of accurate and effective impact analyses and continuity plans.
• Find opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, third‑party engagement, regulatory, or industry‑specific change initiatives.
• Partner with IT to catalog, test, and measure Disaster Recovery capabilities to ensure the ability to perform within recovery time and recovery point objectives.
• Manage the crisis response planning, management, and communication.

• At present, this position does not have direct supervisory responsibilities. However, the need to influence and energize indirect reports remains a critical element for success within this position.

• Bachelor’s Degree in a related field; or an equivalent combination of education, training, and experience preferred.
• 7+ years of experience conducting Business Continuity Planning and Business Impact Analysis processes across organizational business lines.
• Demonstrated experience managing complex projects as well as working with security professionals, information technology partners, and business associates.
• Relevant experience operating within a fast‑paced, complex organization that requires interacting with and influencing a wide range of business and technology partners.
• CISSP, CBCP, and/or ABCP certifications preferred.
• Possess strong interpersonal and organizational skills, is a self‑starter, is detail‑oriented, and can work quickly and accurately under time constraints and against deadlines.
• Excellent collaborator with the ability to work as part of a team.
• Ability to multi‑task and work optimally to meet frequent deadlines.
• Willingness to focus and drive toward finding the best solution for the business partner.
• Fluent people skills with a strong ability to empathize, convince, and influence.
• Adept at process and project facilitation.
• Ability to demonstrate flexibility beyond expected work schedule to assist in response to disruptions and scheduled tests.
• Overnight travel required up to 3 times per month.

• Eligibility for health, dental, vision coverage, 401(k) plan, and flexible spending accounts, subject to plan terms.
• Eligibility for company‑paid benefits such as life insurance, short‑term disability, long‑term care, and Employee Assistance Program, subject to applicable waiting…