Bilingual Member Services Coordinator
Listed on 2026-01-01
-
Customer Service/HelpDesk
Bilingual -
Healthcare
Join to apply for the Bilingual Member Services Coordinator role at Health Check
360
.
Join to apply for the Bilingual Member Services Coordinator role at Health Check
360
.
Member Service Coordinators provide exceptional customer service, supporting participants through their company’s wellness program and addressing any inquiries or concerns related to our wellness initiatives. Additionally, this role is the forefront of our advocacy services, helping members navigate their benefits and ensuring they receive the support they need.
Core Activities Of The Job Include- Answering all questions related to Health Check
360 products, services, and programs through phone, email and chat - Assisting with tasks that may include processing Physician’s Screening Forms, participant outreaches, printing or binding, and other special projects
- Providing feedback and presenting solutions to improve efficiencies and the participant experience
- Support advocacy services to help members understand and utilize their benefits effectively
The Role
- We’re looking for individuals who are solution-focused, highly organized, and calm under pressure
- We provide comprehensive training in all areas; what matters most is your mindset and motivation to make a difference
We are looking for candidates who have an intermediate level of Spanish with the ability to read, write, and speak Spanish professionally in a customer service setting.
ScheduleThe standard work week is Monday through Friday, 8:00 AM to 5:00 PM CST.
About Cottingham And Butler’s Health And Wellness DivisionCottingham and Butler’s Health and Wellness division was created with the employer’s needs and the participant’s experience in mind. We focus on reducing medical costs, while increasing employee engagement and productivity. This is accomplished by providing onsite biometric screenings, engaging participants through technology and programming, educating the participant with risk‑specific targeted communications, and supporting positive behavior change through our Health Coaching and Condition Management programs.
Seniority level:
Entry level
Employment type:
Full‑time
Job function:
Other
Industry: Wellness and Fitness Services
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