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Customer Service Rep Bilingual

Casino Guest Experience Ambassador

Job in Dubuque, Dubuque County, Iowa, 52001, USA
Listing for: Boyd Gaming
Full Time position
Listed on 2026-01-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A major casino entertainment company in Dubuque, Iowa, is seeking a customer service representative to enhance customer retention and promote the Players' Club. The ideal candidate should be at least 18 years old, possess a high school diploma or GED, and have one to two years of customer service experience. Responsibilities include recruitment for the Players' Club, providing assistance to guests, and instructions on club benefits.

The position requires excellent communication skills and flexibility in scheduling.
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