Customer Service & Technical Orders Specialist
Listed on 2026-10-11
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
A.Y. McDonald Mfg. Co.
in Dubuque, IA seeks a detail-oriented Customer Service Associate to assist customers and field sales representatives with orders, pricing, and delivery information. This on-site role emphasizes a People First approach and accurate data entry in Epicor. You will process orders by email and EDI, provide technical information for product selection, support portal use, and maintain CRM records.
Are you ready to take on the Customer Service & Technical Orders Specialist role at A.Y. McDonald?
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Dubuque, IA, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 40.000 - 52.000.
We aim to respond to suitable candidates as soon as possible.
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