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Public Safety Software Support Specialist

Job in Dubuque, Dubuque County, Iowa, 52001, USA
Listing for: Mark43
Full Time position
Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Mark
43 is hiring Software Support Analysts to join our front-line customer support team. You will interact with first responders and public safety staff, helping them understand and use our software effectively.

The role emphasizes strong communication, rapid problem-solving, and collaboration with engineering and project teams. You will handle requests via email, phone, and chat, meet SLA expectations, and contribute to a growing knowledge base.

We invite applications for the Public Safety Software Support Specialist position located in Sioux Center, IA, United States.

We are currently recruiting a Public Safety Software Support Specialist for our team in Sioux Center, IA, United States.

This is a strong opening to take on the Public Safety Software Support Specialist role at Mark
43.

As a Public Safety Software Support Specialist, you will play an important part at Mark
43 in Sioux Center, IA, United States.

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