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Receptionist, Healthcare

Job in Dubuque, Dubuque County, Iowa, 52001, USA
Listing for: Medical Associates Clinic
Full Time position
Listed on 2026-01-04
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Receptionist
Job Description & How to Apply Below
Position: Receptionist - Full Time

2 weeks ago Be among the first 25 applicants

Medical Associates Clinic is hiring a Full-Time Receptionist to be a dynamic member of our team.

Pay and Benefits: $17+/hr. with full benefits package including:

  • Pay raises at least annually
  • Medical Associates top rated health insurance with most comprehensive provider network in the area with discounted premium rates for wellness program participation.
  • 401k with Immediate Matching (50% on the dollar up to 7% of pay) and additional annual Profit Sharing
  • Flexible Paid Time Off Program (24 days off/year)
  • Save money on your taxes! Medical and Dependent Care Flex Spending Accounts
  • Income security for your family! Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.

Primary schedule: Rotating shifts Monday - Friday between the hours of 6:45am - 5:00pm working 5 days/40 hours per week,
full benefits eligible!

Essential Functions & Responsibilities:

  • Demonstrate effective customer service skills by greeting customers in a polite, prompt, helpful manner, and provide any necessary instructions or directions. Check in patients for their appointments. This includes reviewing, updating, and/or obtaining patient information making necessary account changes to ensure correct billing.
  • Set up new insurance coverage or modify existing insurance coverage records as needed. Collect copay or other payments where applicable and perform accurate end of day balancing.
  • Schedule appointments for patients within our clinics or as needed from work queues. Apply applicable department/provider scheduling protocols relating to appointment types and lengths while directing patients to appropriate providers/specialties.
  • Provide verbal and/or written instructions to patients, peers, and clinical team members, interacting tactfully with customers and establish and maintain effective relationships with others.
  • Complete all other assigned projects and duties.

Knowledge, Skills and Abilities:

  • Education: High school diploma or GED required.
  • Experience: From three months to one year of similar or related experience.
  • Interpersonal

    Skills:

    Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussions.
  • Other

    Skills:

    Ability to multi-task and work in a fast paced environment. General computer knowledge with proficient keyboarding skills. Multi-line telephone system. Cash handling experience. Ability to work independently with limited direction, problem solving and resourcefulness.
Seniority level

Entry level

Employment type

Full-time

Job function

Administrative

Industries

Wellness and Fitness Services, Hospitals and Health Care, and Medical Practices

Referrals increase your chances of interviewing at Medical Associates Clinic by 2x

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