Direct Support Professional

• Employee Type FT Non-Exempt
• Required Degree High school
• Manage Others No

• Assist clients with activities of daily living (ADLs), including cooking, cleaning, showering, toileting, shopping, and managing money.
• Monitor clients' health and report any changes in physical or mental condition to supervisors or healthcare providers.
• Assisting with medical appointments such as transportation and coordinating with healthcare providers.
• Provide emotional support and encouragement to individuals.
• Recognize and respond to signs of distress or crisis situations.
• De-escalate challenging behaviors using positive and approved techniques to ensure safety for all clients and staff.
• Assist individuals in developing and maintaining life skills.
• Facilitate community integration and participation in social and recreational activities.
• Ensure that care plans are followed and updated as needed.
• Maintain accurate records of daily activities, progress and any relevant observations and document these items in the client's electronic health record (EHR).
• Communicate effectively with supervisors, other team members and family members as necessary.
• Complete incident reports with 24 hours of the occurrence and share the report with social workers to ensure accuracy of report.
• Remind and assist clients with self-administration of medications (after approved training and skills validation).
• Participate in team meetings and assigned trainings.
• Other duties as assigned.

• High School Diploma or HSED equivalent required.

• Prior experience working with individuals who have chronic mental health issues is preferred.
• Prior experience with health care documentation is preferred.

• Strong interpersonal and communication skills - including written and verbal.
• Patience, empathy, and a passion for supporting individuals to achieve independence.
• Ability to remain calm and patient in stressful situations

• Current and valid driver's license and ability to meet agency driving requirements is required. .
• Mandatory Reporter of Child /Dependent Adult Abuse Certificationortheabilityto  obtain within six (6) months of hire and every three (3) years thereafter required.

• Health insurance (up to 79% employer paid)
• Vision insurance
• 401(k) with profit sharing and employer match
• Paid time off (accrue up to 80 hours during first year of employment; increases based on tenure with agency)
• 10 paid holidays
• 80 hours sick time
• 2 wellness days
• Staff development and training
• Public Service Loan Forgiveness(PSLF) eligibility for federal student loans
• Employer paid CEU's through Relias
• Perk Spot- employee discount program
• Employee assistance program

Hillcrest is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness. We're a place where compassion is commonplace. Where our passion soars and faith restores.