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HR Assistant​/HR Coordinator

Job in Dubuque, Dubuque County, Iowa, 52001, USA
Listing for: Medical Associates Clinic
Full Time position
Listed on 2026-01-04
Job specializations:
  • HR/Recruitment
  • Administrative/Clerical
    Data Entry, Clerical
Job Description & How to Apply Below

2 days ago Be among the first 25 applicants

Are you someone who is organized, detail-oriented, self-driven, open to change, and have strong communication and customer service skills? Medical Associates is looking for a motivated, team player to join our dynamic and fun Human Resources team!

Your career will start as an HR Assistant or HR Coordinator, based on experience you bring with the opportunity for professional growth, development and advancement.

Where You Will Be Working

Medical Associates Clinic and Health Plans is a multi-specialty group practice combined with a growing health insurance company. Our 1100 health care and health insurance professionals lead the way in providing quality healthcare and top‑notch insurance products in Northeast Iowa, Southwest Wisconsin and Northwest Illinois. This position is a key role on our HR Team and supports our entire organization from our HR department located at the West campus in Dubuque, Iowa.

What

You Will Be Doing

As an HR Assistant, you will be responsible for providing HR support to the broader organization and administrative support to the CHRO, HR Managers and other HR team members. You will work on a wide variety of HR administrative duties including: timekeeping/payroll processing, employee reward and recognition program coordination, student coordination, maintaining employee records and files, new hire onboarding support, etc.

Key Responsibilities
  • You will provide excellent customer service to internal and external customers who visit in person, call on the phone, email or contact Medical Associates from the outside.
  • Process payroll bi-weekly with strong attention to detail.
  • Coordinate employee recognition programs, other HR related meetings and events, and new hire onboarding.
  • Coordinate student rotations.
  • Coordinate and maintain MA staff professional licensure, certification, training documents and other important employment related documentation.

Other essential functions include learning HR policies and ensuring accurate work, becoming fluent in answering HR related questions, cross training front desk staff, processing bi-weekly employee timekeeping for payroll, coordinating calendars and travel, planning engagement events, maintaining certification records, clerical and analytical tasks, billing review and payment coordination.

Schedule:

Core business hours are Mon-Fri 8:00-5:00, 40-hour work week, hourly position with full benefits.

What Skills You Bring
  • Excellent communicator (verbal and written) with strong customer service skills and welcoming personality
  • Strong organization with attention to detail and multitasking skills with ability to follow through to completion
  • Critical thinking and willingness to ask questions and utilize resources to find answers
  • Demonstrate flexibility, ability to pivot quickly when priorities change, and eagerness to learn and take on new things
Benefits Package
  • Single or Family Health Insurance with discounted premium rates for wellness program participation.
  • 401k with immediate matching (50% on the dollar up to 7% of pay + additional annual Profit Sharing)
  • Flexible Paid Time Off Program (24 days off/year)
  • Medical and Dependent Care Flex Spending Accounts
  • Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.
Knowledge & Skills

Education: High School diploma or GED required.

Experience: One to two years of similar or related experience.

Interpersonal

Skills:

Courtesy, tact, trust and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.

Other

Skills:

Excellent organization and attention to detail, good computer skills – excel experience a plus, ability to multitask and pivot quickly when priorities change, open to change and process improvement. Strong customer service skills with effective written and verbal communication.

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