Case Manager

Who we are:

RSH Legal is the largest injury firm headquartered in Iowa. We dedicate ourselves to getting justice and fairness for Iowans who have injury, disability, or employment claims. Our firm represents individuals, not companies. We pride ourselves on offering experienced representation with integrity and compassion. We provide our clients with highly personalized legal service. Anyone who works for us must support our mission.

We are expanding our services across all of Iowa.

Position (Full-time):
Case Manager for our Dubuque branch office.

Our injury law team handles a wide variety of cases and legal issues related to work injuries, bicycle accidents, motorcycle accidents, car accidents, truck accidents, medical malpractice, nursing home injuries, brain injuries, wrongful death, and other related matters.

The Case Manager will work primarily with a team who manages work injury, car accident, medical malpractice, and wrongful death cases. We encourage interested candidates to read about our workers’ compensation, car accident, medical malpractice, and wrongful death practices on our website:

The Case Manager generally assists with managing all personal injury matters at all stages of intake and litigation.

• Assisting with the screening of potential clients according to attorney-defined criteria;
• Working with clients to gather and organization key information and documents at various phases and turning points of the case from intake through trial.
• Corresponding with third parties including insurance companies, medical providers, government agencies, expert witnesses, and others to request and receive key documents
• Guiding cases through judicial timelines and processes, including by managing case deadlines and progress
• Overseeing the flow of written document exchange with opposing legal counsel, including both responding to requests and managing and organizing incoming information;
• Assisting with all aspects of scheduled court events and trial, including attending events when needed
• Serving as a front-line resource for clients and the liaison between attorneys and clients throughout the duration of the representation;
• Providing scheduling support as it relates to client meetings, depositions, mediations, court events, and other case- or client-related events
• Maintaining organized digital case files
• Generally supporting the personal injury practice area needs

We are a highly collaborative office, and like all of our case manager positions, this is an in-person position.

In addition to being a case manager this position will be responsible for assisting in the day-to-day operations at our Dubuque office – which includes everything from opening the doors, to making copies or coffee, answering the phones, assisting clients, etc. We all chip in on all tasks, big and small. The person who feels accomplished taking care of an office and being responsible for a variety of tasks will enjoy this position.

Some days you will work alone and unsupervised. Some days you will work directly with our Dubuque-based attorney. You will be largely responsible for helping your attorney with his scheduling, tasks, and meeting deadlines. You will need to be a self-starter who is comfortable doing things the RSH way, but without a lot of reminders or top-heavy administration.

We do not require prior case manager or other legal experience, but it will be strongly considered. We would appreciate finding someone who enjoys organizing and prioritizing. We also do not require any specific degree or certificate. Instead, we believe that employees who succeed at our firm demonstrate the following:

• Strong interpersonal skills and the desire to work in a collaborative, team environment, but also having the ability to stay focused when operating alone;
• Fulfilled by working in a collaborative team and assisting an attorney in all tasks;
• Ability to follow directions and policies on how we do our work and help clients;
• Discretion, adherence to confidentiality, and maturity to work with clients who are suffering from great loss;
• A desire to provide compassionate…