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Customer Success Mgr./ CSM Client Relationship Manager

Hybrid Customer Service Ops Manager

Job in Dubuque, Dubuque County, Iowa, 52001, USA
Listing for: Oates Energy
Full Time position
Listed on 2026-01-01
Job specializations:
  • Management
    Client Relationship Manager
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A leading utility service provider is seeking a Manager of Customer Service to oversee the customer service department. The ideal candidate will lead a team, monitor call center operations, and ensure high levels of customer satisfaction. Responsibilities include setting performance objectives, managing service-level standards, and implementing process improvements. Compensation includes a competitive hourly wage and benefits such as health insurance, retirement plans, and paid time off.

This role offers a hybrid work environment.
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