MFC Site Supervisor; Part-Time

Posting number: -PT-062026

Department: Community Impact

Job classification: MFC Site Supervisor - Part time

Posting type: Open

Categories: Community and Social Services

Position works 3.5 hours per week:
Saturdays 9:45am-1:15pm, and PRN (as needed) within MFC operation hours including mornings, afternoons, and evenings Monday-Friday.

Foster a positive, welcoming, and belonging environment. Assist both team and community members and serve as the point person for visitors, program participants and volunteers. Adapt and problem solve in a fast-paced environment, considering the needs and interests of individuals. Promote and supervise the day-to-day activities of the Multicultural Family Center.

• Welcome and register visitors in a positive manner.
• Respond to questions, facility requests and provide tours.
• Ensure the Center is clean, presentable, and set up for activities.
• Monitor the inventory of site materials, supplies, and equipment.
• Research and purchase materials and equipment for the MFC, adhere to budget given.
• Ensure compliance with MFC policies and procedures to visitors and volunteers.
• Work with a variety of computer software programs and maintain accurate and complete records.
• Understand and demonstrate equipment and technology usage in the Center.
• Work closely with City departments, non-profits, community groups and other groups using the MFC.
• Assist with development and implementation of programs and events.
• Gather and share community feedback regarding current and future facility and program needs.
• Assist with implementing and deployment of surveys and assessments.
• Support and interact with youth (some at-risk) in grades 6-12 to provide positive adult interaction.
• Develop relationships across generations.
• Serve as a role model exhibiting appropriate behavior and redirect inappropriate behavior.
• Provide resources, comfort, and encouragement to individuals and families.
• Assist with marketing including creating flyers, email newsletters, website management, and social media.
• Perform other duties as assigned.

• Intercultural
  
  Competencies:
  
  Professional experience working with populations. Understanding of traditionally marginalized communities. Ability to establish and maintain effective working relationships across cultural differences.
• Emotional Intelligence:
  Understanding people's reactions and being able to empathize with the needs of traditionally marginalized communities and community members.
• Critical Thinking, Judgement, Decision Making, Problem Solving, and Negotiation:
  Thinking about the pros and cons of different ways and options to solve a problem and choosing the best one. Noticing a problem and figuring out the best way to bring people together to solve the problem.
• Flexibility:
  Able to adapt and modify daily instruction or plans based on predicted and unforeseen circumstances.
• Written and Verbal Communication:
  Skilled at communicating both verbally and in writing and the ability to engage diverse groups of people in a conversation and maintain professionalism while doing so.
• Computer and Technology:
  Ability to work with computer software programming and applications, website management and social media.
• Customer Service:
  Knowledge of principles and processes for providing customer services which includes developing and maintaining effective working relationships, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Monitoring/Public Safety/Security:
  Keeping track of how well people and/or groups are doing in order to make improvements. Knowledge of relevant equipment, policies, procedures, and strategies for the protection of people, data, and property.