Sales Administrator

We are recruiting a Sales administrator to work for a manufacturing company based in Brierley Hill. The role is to cover a maternity contract it will be 9 months – 12 months. If you're ready to bring your expertise to a company that values teamwork, precision, and exceptional customer service, we'd love to hear from you!

• Day to day order processing from receiving the order through to invoicing.
• Receiving inbound calls and answering any enquiries - excellent telephone manner is essential.
• Provide administrative support to the sales team, ensuring smooth and efficient operations.
• Communicate with customers via phone and email to provide updates, resolve inquiries, and offer excellent customer service.
• Coordinate with other departments such as production and logistics to ensure timely delivery of customer orders.
• Maintain and update sales records, CRM databases, and customer files.
• Prepare quotes, invoices, and other sales-related documentation.
• Assist in tracking sales performance and compiling reports for management.
• Monitor stock levels and liaise with suppliers to manage inventory as needed.

• Proven experience as a Sales Administrator, preferably in an industrial or manufacturing environment.
• Strong organisational skills with the ability to multitask and prioritise workloads in a fast-paced setting.
• Excellent communication skills, both written and verbal.
• Experience using Sage is beneficial, however training will be provided.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with CRM systems.
• Attention to detail and a commitment to delivering high‑quality work.
• A proactive attitude with the ability to work both independently and collaboratively.
• Knowledge of industrial products is a plus but not essential - full training will be provided.
• A customer-focused mindset with a passion for problem‑solving and building relationships.

This is a maternity cover; role will be 9
-12 months. You need to be able to work the duration of the contract.