Operations Administrator

Operations Administrator

Halesowen, West Midlands, B63 3PN

Job Overview:
We are seeking a highly organised and detail-oriented Operations Administrator to join our team. This role involves providing essential administrative support to ensure the smooth functioning of daily operations. The successful candidate will utilise their office experience, strong computer skills, and excellent organisational abilities to manage various clerical tasks efficiently. This paid position offers an opportunity to develop professional skills within a dynamic environment.

• The movement of stock, allocation and dispatch of orders
• Uploading daily dispatched orders onto the transport networks via portal
• Liaising with transport companies to obtain competitive quotes for large consignments
• Communicate with transport companies when additional collections required
• Creation, printing and organising of the daily labels required for production following the batch sheet information
• Keeping all document files for the Operations department up to date and filed correctly
• Prepare and deliver transport manifests at the end of the day
• Assist with planning of in-house transport runs to maximise fleet efficiency
• Prepare and deliver production schedules each evening for the next day
• Filing of order confirmations, delivery notes and PODs in a correct manner
• Support sales in production queries such as delivery dates, lead times & quality issues
• Close communication with the purchasing team & manufacturing manager for a smooth transition to production
• Support our E-commerce platforms by processing orders and replying to customer queries when required.

• Proven office experience with a strong understanding of administrative procedures.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications.
• Excellent organisational skills with the ability to prioritise tasks effectively.
• Strong typing skills with high accuracy; attention to detail is essential.
• Good phone etiquette and communication skills to interact professionally with clients and colleagues.

• Company events
• Company pension
• Life insurance
• On-site parking

Job Type: Full-time / In Person

Pay: £25,521.60 per year