Office Manager

We are seeking a highly organised and proactive Office Manager to oversee the day-to-day operations of our small but expanding office. This is a varied and hands on role, ideal for someone who thrives in a dynamic environment and enjoys taking ownership of multiple responsibilities.

• Maintain and improve office systems, documentation, and internal procedures
• Manage the day-to-day running of the office, ensuring a seamless, high quality experience for everyone.
• Act as the primary point of contact for workplace related needs, working with our Apprentice Office Administrator to resolve issues efficiently and effectively
• Oversee front office activities, including:
  • Creating and processing customer orders
  • Acknowledging orders promptly
  • Preparing and issuing invoices
  • Act as gatekeeper for incoming telephone calls, handling all calls in a professional and polite manner and directing or resolving queries appropriately
• Provide operational support across the business as needed
• Liaise with the Finance Executive on day to day financial administration, supporting collaborative working across functions
• Assist with HR and recruitment processes, including onboarding coordination
• Support diary management, meeting scheduling, and room bookings
• Act as a central point of contact for internal and external stakeholders

• Highly organised with strong attention to detail
• Able to prioritise and manage a varied workload with multiple priorities
• Confident communicator with a professional approach
• Proactive and solution oriented mindset
  
  Experience in office administration or management preferred
• Comfortable using office systems and standard business software
• Knowledge of CRM systems and the Xero accounting system would be an advantage

• A varied and engaging role within a supportive team
• Opportunity to shape and improve internal processes
• A collaborative and friendly working environment

If you're someone who enjoys keeping things running smoothly and takes pride in being the backbone of a busy office, we'd love to hear from you.