Business Administrator Apprenticeship

Introduction

A fantastic opportunity has become available to join this organisation as a property administrator apprentice. You will have the opportunity to learn and develop your skills within the industry, whilst completing a Level 3 Business Administrator apprenticeship.

KT Management is a residential property management business based in the Midlands. We specialize in providing quality property management services and professional maintenance support for residential sites of all sizes – from single apartment blocks to large mixed estates. We pride ourselves on our friendly, approachable and professional service which we tailor to the specific needs of individual sites. KT Management have spent the last decade developing and expanding our knowledge and practices with the clear aim of refining our procedures and services to fulfil the exact needs of each and every customer.

We truly understand that ‘one size does not fit all’ when it comes to keeping your home in tip top condition. KT Management nurtured its skills and experiences step by step, building its expertise from a sound knowledge base – something we believe is the essence of stability and long-term sustainability.

• Deal with telephone, letter, email and face‑to‑face enquiries from start to finish, ensuring everything is documented and followed up to conclusion.
• Assist colleagues by managing computerised and paper systems (filing) to ensure accurate records are kept at all times.
• Assist colleagues in producing/locating documents, including letters, emails, printing and copying documents.
• Assist with general office duties to help with the daily running of the office.
• Provide excellent customer service and manage expectations at all times.
• Liaise with clients to identify their needs and requirements (subject to restrictions).
• Assist colleagues in planning inspections, meetings, budgets and reporting.
• Maintain files and records with excellent communication and administrative skills.

The opportunity to progress within the company with further training in procurement or Housing and Property Management.

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Logical thinking
• Team working
• Initiative

• Essential – GCSE English – C/4 or above
• Essential – GCSE Maths – C/4 or above

Course:
Business Administrator (Level
3)
Level: 3
Route:
Business and Administration
Apprenticeship Level: Advanced

Working Week:
Monday to Friday, 9.00am to 5.00pm
Expected Duration: 1 Year 6 Months
Training Provider:
Walsall College