Senior Business Support Officer

Senior Business Support Officer – Children’s Services & Young People (Purchasing & Payments Team)

Full time – 37 hours a week – Term Time. Salary £22,791.66 – £24,292.80 per annum (Grade
5).

Are you highly organised, detail‑oriented and confident working with financial processes? We are seeking a Senior Business Support Officer to join our Children’s Services Business Support Team, providing essential purchasing and payment support to help services operate efficiently and effectively.

In this varied role you will:

• Process purchase orders, action payments, monitor expenditure and reconcile financial information.
• Maintain financial records, produce reports and statistical information, and support year‑end financial procedures.
• Provide senior administrative support, manage enquiries and contribute to continuous improvement of business support processes.
• Work closely with managers and colleagues across the service to ensure accurate and timely financial transactions.
• Autonomously prioritise workloads while maintaining high standards of accuracy and confidentiality.

What we are looking for:

• Experience of processing financial transactions, purchasing or payment functions.
• Strong administrative and organisational skills.
• Excellent attention to detail and accuracy.
• Ability to manage competing priorities and meet deadlines.
• Good communication and customer‑service skills.
• Experience of using financial and information management systems.
• Ability to work independently and as part of a team.
• NVQ Level 3 or equivalent experience is desirable.

What we offer:

• A rewarding opportunity to support vital Children’s Services.
• A flexible and collaborative working environment.
• Access to learning and development opportunities.
• Local Government Pension Scheme and employee benefits package.

Workplace Attendance:
Working in the office 3+ days a week (pro‑rata) or onsite full time.

Dudley’s commitment to diversity and inclusion means we actively strive to remove bias from our recruitment processes. Your personal data will be anonymised during consideration, and all Applicants will have the same opportunities irrespective of personal characteristics.

All applicants must be able to provide documentation to prove their right to work in the UK. Dudley MBC does not currently offer sponsorship for candidates outside the UK.