Business Support Officer

Overview

Business Support Officer (Full-Time)
Safeguarding and Quality Assurance Service
Grade 4 | £25,583.00 - £25,989.00

We are seeking an enthusiastic and experienced administrator to join the Safeguarding and Quality Assurance Service as a Business Support Officer. This is a key role within Children’s Services, supporting statutory safeguarding processes to ensure the best outcomes for children and young people.

The post will primarily be responsible for the administrative support to the service including convening of Child Protection Conferences and Child in Care Reviews, mailbox management, data entry and general administrative support, often involving sensitive and confidential information.

Working with a high degree of autonomy, you will manage your workload effectively and ensure that all processes are completed within required timescales. This role offers an agile working style, with a mixture of home and office-based working.

• Convening of Child Protection Conferences and Child in Care Reviews
• Ensure timely completion of service processes in line with statutory requirements
• Handle highly sensitive information with professionalism and confidentiality
• Support the coordination and administration of meetings and related processes
• Maintain and update information across key systems
• Liaise with colleagues, partners, and agencies to support service delivery

We are looking for someone who has strong administrative experience, can work with accuracy and attention to detail under pressure, is highly organised and able to manage competing priorities, demonstrates excellent communication and interpersonal skills and is confident using a range of IT systems and producing written documentation to a high standard.

Qualifications

• A relevant qualification (e.g. NVQ Level 3 in Business Administration or equivalent) is desirable, along with a commitment to ongoing professional development.
• Experience and capability in handling confidential information and working to statutory requirements.
• Proficiency with IT systems and producing high-quality written documentation.

Workplace Attendance:
Working in the office 3+ days a week (pro-rata) or onsite full time.

We are committed to diversity and inclusion and aim to improve bias in the recruitment process that could create barriers for candidates.

Your personal data will be anonymised when you apply. To comply with our anonymisation process, please remove your name and date of birth from any attachments prior to uploading them to your application.

Online application forms will be the accepted method for this vacancy. For accessibility, information about online facilities is available at selected public libraries within the Dudley Borough.

All applicants must be able to provide documentation proving their right to work in the UK. Dudley MBC does not currently offer sponsorship for candidates without the right to work in the UK.

If you require support completing an online or paper application form or interview techniques, please contact Dudley Adult and Community Learning for assistance.

If you have a disability and require assistance in making an application please contact the HR Resourcing Team. If you are experiencing a problem whilst applying for a position, please follow the WM Jobs Help Page for guidance. The Council will check information for accuracy and may share information as required by law to protect public funds and prevent or detect crime.

The Council’s privacy and disclaimer information is available on the website.

N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications.

#LI-DMBC
2019

Attached documents
Employee Benefits
Business Support Officer

- Job Description .docx
Business Support Officer - Person Specification.doc