Business Administration Apprentice - Health Records

Main area Health Records Grade Apprenticeship Contract Apprenticeship: 18 months Hours Full time - 37.5 hours per week (The department opening hours are 6am-8pm Monday-Friday.

- At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.)

Job  

Site Centafile and all 3 hospital sites Town Dudley Salary £15,600 National Apprentice Wage Salary period Yearly Closing 08/10/2026 23:59

An exciting opportunity has arisen for one Business Administration Apprentice to join the Health Records Department at The Dudley Group NHS Foundation Trust.

Our Business Administration apprenticeship offers you the chance to earn a salary, gain valuable experience and new skills, whilst supported to achieve a professional qualification

The Dudley Group NHS Foundation Trust is looking for individuals who are:

• Pro-active
• Self-motivated
• Caring and Respectful

Individuals will also be keen to learn and develop new skills and willing to be flexible to meet the changing demands of the service.

Health Records Clerk's role are to make sure that all case notes are available for patients events within the Trust including emergency and elective.

Those with a driving licence over the age of 21, will be added to the driving rota for delivery of urgent and elective case notes. A vehicle is supplied for this purpose.

You will be trained in Medical Records main library environment. Once trained, training will be undertaken on reception being the first point of contact for patients attending for appointments making sure all demographic details are correct on the PAS system.

• Apprenticeship standard
  - Business Administration, Level 3
• Training provider
  - Dudley College
• The programme is a fixed term contract for 18 months

Candidates must have:

• Maths and English - GCSE grade D or above, grade 3 to 9, or equivalent in Functional Skills at Level 1.

Please Note: you will need to provide original certificates as proof of these qualifications.

Successful candidates who have a GCSE grade D/3:

• If aged 16 to 18 will be required to complete Functional Skills and achieve Level 2.
• If aged 19 or above, are strongly recommended to complete Functional Skills and achieve Level 2.

Candidates who hold the following qualifications are not eligible:

• A degree / degree level qualification or higher in Business Administration or similar related subject
• NVQ/QCF / Apprenticeship Standard Level 3 or higher in Business Administration

Candidates who have previously started or part completed a Business Administration Level 3 Apprenticeship, must declare this on their application.

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we…