Operations Coordinator

Operations Coordinator

Tipton

Days, Monday to Friday:

£30,000 – £35,000 (dependant on experience)

Permanent Opportunity

Due to continued growth and expansion, our prestigious client is currently looking for a Operations Coordinator to join their growing team on a permanent basis. This is both a fantastic and rare opportunity for someone to join a growing business during a period of continued growth.

Our client is current seeking an Operations Coordinator to join their small, growing team on a permanent basis. This successful candidate will be required to work alongside a number of departments to coordinate business activities, coordinating towards the overall success of the organisation.

• Book domestic and international shipments.
• Prepare customs documents and track freight movements.
• Liaise with warehouse staff for picking, packing, and dispatch.
• Ensure on-time delivery for B2B and e-commerce orders.
• Arrange external product testing (COAs, micro, stability, heavy metals).
• Maintain all quality documentation for compliance.
• Manage non-conformances with suppliers.
• Ensure regulatory compliance for UK/EU/US markets.
• Manage all B2B orders from receipt → dispatch.
• Communicate order status to customers and internal teams.
• Handle returns and damaged shipments.
• Maintain accurate stock levels and update ERP (e.g., Unleashed).
• Conduct stock reconciliations with warehouse teams.
• Manage batch, expiry, and traceability data.
• Monitor reorder points and drive purchasing decisions.
• Raise and manage purchase orders.
• Track supplier lead times and confirm product specifications.
• Source and vet new suppliers (materials, packaging, manufacturers).
• Negotiate pricing, minimum order quantities (MOQs), and payment terms.

• Previous experience working within a Purchasing/Procurement or Logistics background is essential.
• Minimum of 2-3 years’ experience working within a FMCG background.
• Must be a strong communicator who can build strong relationships with both internal and external stakeholders.
• Must be highly organised and able to plan and prioritise own workload
• Must have a proactive and solutions driven mindset.
• Confident using ERP systems, spreadsheets and operational workflow systems.

This role is being advertised by Kenect Recruitment who are acting as an employment business regarding this vacancy.