Pest Administrator - FTC

Rentokil Pest Control Administrator - FTC

Join Our Team and Make a Difference!

We are currently seeking an Administrator to join our dedicated team at the Dudley office for our Pest Control business, on a 6 month fixed term contract. If you enjoy solving problems and providing excellent customer service, this could be the perfect opportunity for you!

• Competitive
  
  Salary Package:
  
  £24,991 per annum.
• Benefits:
  Discount scheme, bonus and career opportunities
• Work‑Life Balance:
  Full‑time, 6 month fixed term contract, Monday to Friday (37.5 hr week)
• Industry‑Leaning Training:
  Receive top‑notch training to support our customers' needs.

As a Pest Control Administrator, you will be responsible for dealing with disputes, validating data and resolving issues in line with the dispute management process.

• Providing a high level of customer service to deal with complaints linked to accounts
• Managing Purchase Orders and raising credit notes
• Controlling and monitoring daily query levels
• Highlighting and escalating process gaps
• Handling inbound calls
• Developing good relationships with internal stakeholders
• Any other ad hoc administration duties

• Experience in credit control desirable
• Experience in dealing with high‑volume inbound calls
• Experience working within a customer service environment
• Ability to work to tight deadlines
• Excellent IT skills including MS Office
• Excellent written and verbal communication skills
• Good organisational skills
• Experience working with a credit management system would be an advantage

• Additional opportunities to earn more with regular bonus and commission schemes.
• Salary grading system – linked to performance for those keen to develop their career within our business.
• Opportunity to contribute to a Private Healthcare scheme.
• Enrolment in our company pension scheme.
• Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards.
• Leads Commission scheme available – although this isn’t a sales job, we appreciate and reward you for passing on sales leads.
• Employee Assistance Programme (EAP) – free to access and available 24/7 to you, your family, and friends.
• Refer a Friend – earn up to £1,000 for referring someone to work for Rentokil Initial.

Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy.