Workflow Operations Coordinator

Job Details

Job Type: Permanent

Location:
Dudley

Hours: 40 hours per week, Monday to Friday.

Competitive Salary & Bonuses

A newly created role, the Workflow Operations Coordinator, will act as a key point of contact for branch repair enquiries.

We’re looking for a proactive individual with excellent project management skills who can monitor and track the progress of repair jobs to completion, provide regular updates to branches, analyse data tracking and reporting on outstanding quotes, delays and service levels, follow up on quotations, chase down sales teams and branch customers, and support the Technical Buyer in subcontract repairs.

If you are looking to develop and would enjoy raising your profile across the group, this is the perfect role for you!

• Excellent project management skills
• Able to prioritise and highly organised
• Confident communicator, excellent sales‑style drive and commercial acumen
• Confident communicator and influencing skills
• Excellent systems and IT skills
• Experience with in the MRO (Maintenance, Repair & Operations) industry or similar background beneficial
• Ability to communicate effectively with individuals across various levels within the organisation
• Customer‑focused, driven to provide consistently high levels of service

• 25 days annual leave plus public/bank holidays
• Training provided
• Company pension contribution to match employee contribution, capped at 5%
• Life assurance cover (x2 salary)
• Invitation to Paycare benefit scheme
• Mobile phone & laptop provided
• Uniform and PPE provided
• Excellent opportunities and career prospects available