CRM Automation Executive

CRM/Automation Executive

Stourbridge

up to £40,000

A fantastic opportunity to join a fast-growing business serving customers across the UK. With a collaborative, high-energy office environment, the business is at the forefront of CRM and automation solutions.

• Bonus & performance incentive schemes
• Company pension
• Flexitime
• Career progression within a fast-growing business
• Full-time, office-based role

• Manage and optimise the Leads Hub CRM (Go High Level platform) for internal teams and clients.
• Develop, refine, and maintain automation workflows for lead management, follow-ups, and sales processes.
• Provide client support and training to ensure effective onboarding and system usage.
• Troubleshoot CRM issues, automation errors, and integration challenges.
• Monitor and analyse CRM performance data, providing actionable insights and recommendations.
• Collaborate with marketing and sales teams to implement lead nurturing and retention strategies.
• Maintain accurate documentation and SOPs to ensure smooth onboarding and operational efficiency.

• Experience with Go High Level or similar CRM and automation platforms.
• Strong technical understanding of CRM integrations, API connections, and workflow automation.
• A proactive problem-solver who enjoys improving systems and processes.
• Excellent communication skills with the ability to explain technical concepts clearly.
• Strong organisational skills and the ability to manage multiple client requests.
• Detail-oriented, self-motivated, and comfortable in a fast-paced environment.