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Strategic Customer Service Advisor
Job in
Brierley Hill, Dudley, West Midlands, NE23, England, UK
Listed on 2026-08-10
Listing for:
Cromwell Group (Holdings) Ltd
Full Time
position Listed on 2026-08-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Client Relationship Management, Bilingual, Customer Success Management
Job Description & How to Apply Below
Cromwell Group (Holdings) Ltd in the United Kingdom is seeking a Specialist Customer Service Advisor to manage the customer journey from enquiry to resolution. You will resolve complex enquiries and escalations, build trusted relationships, and deliver commercially balanced solutions that exceed expectations.
You will work across Sales, Supply Chain, Branch Operations and Suppliers, collaborating to drive improvements and digital adoption while maintaining exceptional service standards.
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