Customer Service/Call Centre On line Chat Advisor
Job in
Netherton, Dudley, West Midlands, NE23, England, UK
Listed on 2026-10-15
Listing for:
Acorn by Synergie
Full Time
position Listed on 2026-10-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Location: Netherton
Customer Service / Call Centre Online Chat Advisor
Newton Abbot | £12.83 per hour | 9am - 5pm | 5 days out of 7, including Saturdays | Temporary | Full training provided within a modern business environment. Convenient location with good public transport links and on-site parking available.
Introduction
Acorn by Synergie is recruiting a Customer Service / Call Centre Online Chat Advisor to join a busy team in Newton Abbot. This Customer Service / Call Centre Online Chat Advisor role involves supporting customers with a wide range of enquiries through online chat, telephone and email. The successful Customer Service / Call Centre Online Chat Advisor will work as part of a supportive team focused on delivering an excellent customer experience.
What We Offer
Full training provided.
Modern business environment.
Convenient location with good public transport links.
On-site parking available.
Key Duties
Responding to customer enquiries via online chat and other communication channels.
Handling customer queries, resolving issues and dealing with complaints professionally.
Delivering excellent customer service with a friendly and helpful approach.
Using IT systems to record information and manage customer requests.
Working as part of a supportive team to ensure a great customer experience.
Requirements
Good IT skills and confidence using computer systems.
Strong written and verbal communication skills.
Telephone experience.
A positive, customer-focused attitude.
Confidence handling a variety of customer enquiries, including complaints.
Flexibility to work 5 days out of 7, including every Saturday.
Interested?
Apply now for this Customer Service / Call Centre Online Chat Advisor opportunity. If you have excellent communication skills and enjoy helping customers, we'd love to hear from you about this Customer Service / Call Centre Online Chat Advisor role.
Acorn by Synergie acts as an employment business for the supply of temporary workers
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