Technical Author. Brierley Hill LilyLifestyle

Technical Author / Documentation Manager

Brierley Hill

£40-45,000

Are you the person who makes complex things clear?

Our client is a global engineering business that designs and manufactures sophisticated products—intricate electromechanical assemblies, precision engineering components, the kind of hardware that genuinely improves people’s lives. They need someone brilliant to make sure the world understands how to use, service, and maintain them.

This is a newly energised leadership role at the heart of their global R&D Engineering function. You’ll take ownership of everything their customers and service teams rely on such as owner’s manuals, spare parts catalogues, service instructions, and product literature and then push the whole operation forward into the digital age.

You’ll lead a growing team of technical documentation professionals (currently 4, spread across global locations) and set the strategic direction for how they create, manage, and deliver technical content worldwide. That means moving from traditional print models to modern multi‑channel delivery: online platforms, interactive tools, dynamic digital formats while keeping everything accurate, compliant, and usable.

You’ll work shoulder‑to‑shoulder with R&D, Product Management, Regulatory, and IT, championing structured authoring, CMS adoption, and reusable content approaches that scale. You’ll own the documentation KPIs, the vendor and translation partner relationships, and the culture of continuous improvement within your team.

• Experience in technical documentation, technical communication, or product information management
• Leading a team and developing people, not just managing them
• Solid experience documenting complex mechanical or electromechanical engineering assemblies
• Proven expertise with CMS platforms, structured authoring (DITA/XML), and digital publishing
• A track record of driving change across global, cross‑functional teams
• Familiarity with CAD‑based illustration and spare parts documentation is a real plus
• Degree in Technical Communication, Engineering, or a related discipline
• Fluent English; additional languages always welcome

Because it’s genuinely strategic. You won’t be maintaining the status quo; you’ll be reshaping how a global engineering business communicates with the world. There’s a real team to lead, a real transformation to drive, and a business that’s ready to invest in doing this properly.

Salary - up to £45k plus extensive benefits