Billing & Disbursement Support Assistant

Department

Finance / Personal Injury & Clinical Negligence

To forge long-term relationships that have a positive impact on our people, our clients, our business partners, and our community.

We do not think there is a magic formula to the Higgs culture. The key is to listen to and respect our people. If we take care of our people and our people take care of our clients, then everything we want as a firm will take care of itself. We are friendly and open to new ideas.

Higgs core values are “CLEAR” – Care, Legacy, Excellence, Authenticity, Relationships

To provide effective financial support to the Billing & Disbursement Coordinator within the Personal Injury & Clinical Negligence team, assisting with billing, disbursement processing, ledger reviews, and related administrative tasks. The role will help manage workload pressures, support fee earners with routine financial queries, and ensure timely and accurate processing in line with firm policies and regulatory requirements.

• Raising payments to clients and beneficiaries, including preparing payment requests, ensuring appropriate approvals are obtained, verifying bank details in line with firm procedures, and assisting with timely processing through the accounts system.
• Updating the insurance portal and reconciliation of insurer payments, ensuring details are accurately recorded, payments received match invoices raised, and any discrepancies are flagged and followed up promptly.
• Supporting with monthly billing and the processing of time write-offs, including assisting fee earners with billing queries, preparing bills for review, posting bills, and processing approved write-offs in accordance with firm policy.
• Closing of matters, ensuring all financial balances are cleared, and files are closed in line with compliance and audit requirements.
• Monitoring Legal Aid matters, including assistance with billing stages, processing claims, reconciling payments received, and ensuring supporting documentation is correctly maintained.
• Reviewing financial ledgers and balances, carrying out routine checks on client and office ledgers, identifying anomalies, and escalating issues where necessary.
• Reviewing purchase ledger invoices, including processing supplier invoices, resolving queries with fee earners or suppliers, and ensuring timely posting and payment.
• Handling general financial queries and supporting the wider team with day-to-day finance-related requests.

The criteria below will be assessed via application (A), interview (I), Test (T) or all (A/I/T).

• Acts with integrity and discretion, recognising the importance of confidentiality when managing personal, client, or firm information (A/I)
• Ability to accurately record, organise, and maintain client and matter information using appropriate systems, ensuring information is accessible, secure, and supports the team efficiency (A/I)
• Communicates with clarity, sharing ideas appropriately, listening actively, and contributing to discussions that support effective decision-making and continuous improvement. (A/I)
• Experience in taking ownership of tasks with responsible time management, attention to detail and professional responsibility. (A/I)
• Brings a positive attitude and proactive approach to your role, helping to foster a respectful and inclusive workplace. (A/I)
• Able to demonstrate awareness of our purpose and how the role contributes to wider goals. (I)
• May have experience working in a professional or client facing environment. (A)

• Proficient in using Microsoft 365 applications for accurate data entry, basic reconciliations and tracking financial information (essential). (A/I/T)
• Understanding of financial processes and controls, including the importance of accuracy, compliance, audit trails and good financial housekeeping. (A/I)
• Demonstrable experience with financial systems and ledgers, accurately inputting, reviewing and updating financial data in line with internal procedures. (A/I/T)

• Previous experience within a financial or legal finance environment, including exposure…