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IT Service Desk Analyst — Elevate User Support & ITIL Excellence
Job in
Dudley, West Midlands, NE23, England, UK
Listed on 2026-06-28
Listing for:
Rentokil Initial Careers
Full Time
position Listed on 2026-06-28
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Rentokil Initial Careers in Dudley is looking for an experienced Service Desk Analyst to act as the primary contact point for user support requests. You'll provide first-line investigation and diagnosis while resolving service issues efficiently.
The ideal candidate should have a minimum of 2 years in a similar role with knowledge of ITIL processes, strong communication skills, and a commitment to improving overall service delivery. Benefits include a competitive salary, healthcare, and a generous holiday package.
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