Commercial Account Handler

COMMERCIAL ACCOUNT HANDLER

DUDLEY

I am working with a fantastic small, independent brokerage, looking to expand their team with an Account Handler. They are a collaborative team who are looking for someone who would like to make a big impact as they grow.

If you are an experienced SME Account Handler looking for an opportunity in a rewarding environment where you are offered study support, fantastic opportunities to develop and progress and work with a driven and motivated team, this opportunity is not to be missed!

• Maintain appropriate, regular contact with existing customers and ensure their insurance requirements continue to be met in line with service levels.
• Work closely with Account Executives and other Account Handlers where necessary, to ensure a high level of customer satisfaction.
• Ensure files, notes and other records are clear, complete, up to date and available to other staff standing during periods of absence, in order to maintain high levels of client service and accuracy of documentation.
• Act at all times within the FCA Principles for Business and to comply with FCA and internal procedures at all times in order to ensure the company meets its responsibilities in this area.

• Experience as an Insurance Account Handler within SME commercial insurance.
• Ability to organise self and own work.
• Questioning and evaluation of client needs.
• Ability to build relationships, internal & external.
• Communication skills: telephone, verbal & written.
• Selling and cross‑selling.

• Salary up to £40,000 depending on experience.
• Funding for further broker exams.
• Death in service.
• Free parking.

If you are an experienced SME Insurance Account Handler with the required skills, please send your CV for immediate consideration. We are currently shortlisting for interviews.

We are an equal opportunities employer and we never charge candidates a fee for our services.