Customer Service Administrator
Job in
Dudley, West Midlands, NE23, England, UK
Listed on 2026-09-23
Listing for:
Pertemps Black Country Perms
Full Time
position Listed on 2026-09-23
Job specializations:
-
Supply Chain/Logistics
Job Description & How to Apply Below
Duties:
- Process customer orders / schedules and coordinate from start to finish
Act as a central point of contact, responsible for key customers, internal operations and suppliers to meet customer demand requirements efficiently, handling everything from procurement to final delivery and invoicing.
Work with customers to accurately forecast on-going demand.
Create schedules and forecasts for supporting raw materials onto suppliers to meet operational requirements and customer demand.
Monitor and optimise stock levels, including safety stock. Maintain a balance to avoid shortages and excess stock hold.
Key
Skills:
- Proven experience of working in a similar role.
Exceptional communication skills – verbal and written
Strong planning skills – ability to take customer demand and product ionise
Customer driven - strong customer-focused mindset. Dedicated to delivering high levels of service.
Good IT skills - Excel (intermediate) and working knowledge of Sage Line 50
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