Registered Manager Adult Social Care

Registered Manager - Support Living (Adult Social Care)

Isabellas Homes Ltd is a leading provider of 24/7 supported living services specialising in mental health. Our mission is to empower individuals to lead fulfilling, independent lives through compassionate, person-centred support. We continuously strive to improve the quality of life for the people we support.

We are now seeking an experienced Registered Manager to oversee three of our supported living services and drive excellence across all locations.

This is a pivotal leadership position responsible for the operational management of three services, ensuring high quality, person-centred care that meets all regulatory requirements. The Registered Manager will ensure the delivery of high-quality, person-centred care that complies with regulatory requirements.

You will lead teams, champion best practice, and ensure each service operates safely, efficiently, and in line with CQC standards.

• Oversee day to day operations across three supported living services and ensure smooth efficient service delivery
• Develop and implement service improvement plans
• Maintain strong compliance with safeguarding and best practice standards

• Competitive salary
• Professional development and career progression
• Supportive and collaborative working environment
• 24/7 Employee Assistance Programme
• Company pension scheme
• Performance bonus
• Company events
• Blue Light Card discount scheme

Service leadership and management – oversee daily operations across three supported living services, ensuring smooth effective delivery; implement improvement plans and uphold strong safeguarding and best practice standards.

Compliance and quality assurance – maintain consistent compliance with CQC regulations, completing audits, risk assessments and quality checks; lead services through CQC inspections, striving to achieve and maintain good or outstanding ratings.

Leadership and team development – provide clear leadership, supervision and support to staff teams; conduct appraisals, performance reviews and development planning while recruiting and retaining high quality staff.

Person-centred care – ensure personalised care plans are created, reviewed and updated; promote dignity, independence and wellbeing working collaboratively with families, professionals and external partners.

Financial management – manage service budgets, ensure financial sustainability, allocate resources effectively and identify opportunities for growth and development.

Crisis management and problem solving – respond promptly to incidents and emerging concerns, taking proactive steps to mitigate risks and maintain continuity of service.

Stakeholder engagement – build strong relationships with local authorities, healthcare professionals and families; represent services in multidisciplinary meetings and provide regular updates on performance and improvements.

• NVQ Level 5 in Leadership & Management (or equivalent).
• Excellent leadership, organisational, and financial management skills.
• Strong communication and interpersonal abilities.

• Full UK Driving Licence

• 10 plus years experience as a registered manager or equivalent.
• Proven experience managing multiple supported living services.
• Strong knowledge of CQC standards with a track record of achieving good or outstanding ratings.

• We are looking for someone with a strong passion for person-centred care, exceptional leadership skills and the ability to inspire and motivate teams. The document emphasises high attention to detail and commitment to continuous service improvement.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applicants must have current UK professional registration. For further information please see NHS Careers website.

Isabellas Homes

4 Firs Street

Dudley

West Midlands

DY2 7DN

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