General Manager

In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes leading, inspiring and coaching the team to ensure the restaurant delivers profitability, optimises all sales opportunities and provides an excellent level of customer service.

• Accountable for the entire store and its people, ensuring smooth day-to-day operations.
• Lead from the front, including hands‑on work on the line with crew and managers.
• Own the P&L, driving sales while controlling costs.
• Develop and manage the store team, supporting the delivery of perfect burgers and fries.
• Spot potential and build a strong talent pipeline.
• Drive Five Guys culture by role‑modeling values.
• Create an awesome working environment where people are happy to come to work and have fun.
• Reward and recognize staff.
• Demonstrate close attention to detail.

Experienced hands‑on leadership skills, strong customer service focus, and a commitment to people’s development.

• Up to 30 % bonus scheme, paid quarterly.
• Secret Shopper bonus worth up to £2 000.
• High Performer Awards and bonuses.
• Long‑service Love2
  
  Shop voucher rewards: £500 after 5 years, £1 000 after 10 years.
• 33 days paid holiday.
• Paid breaks.
• Free burgers, fries and shakes while on shift.
• Private medical via Vitality.
• Life assurance.
• Access to Stream – financial wellbeing app.

• Competitive
• Enthusiastic
• Family
• Get It Done
• Integrity

• Days out and social events.
• Annual General Manager conference.
• Team competitions: “Fry Cup” and “Olympics.”
• Apprenticeships for recognised qualifications.
• Enhanced maternity & paternity leave.
• Pension scheme.
• Employee discount program.
• Wellbeing support and employee assistance programme (EAP).
• Career growth opportunities.