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Customer Service Team Lead: Inspire, Coach & Drive KPIs

Job in Brierley Hill, Dudley, West Midlands, NE23, England, UK
Listing for: Cromwell
Full Time position
Listed on 2026-08-03
Job specializations:
  • Management
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 30000 - 38000 GBP Yearly GBP 30000.00 38000.00 YEAR
Job Description & How to Apply Below
Location: Brierley Hill

Cromwell is seeking a Customer Service Team Leader to inspire, coach and develop a high-performing team delivering exceptional customer experiences. You will work across Sales, Supply Chain and other functions to drive collaboration, continuous improvement and service excellence.

You will champion data-driven delivery, coach staff to meet KPI targets, and lead by example in a fast-paced environment. This role offers a competitive salary and a comprehensive benefits package.

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