Deputy Manager

Deputy Service Manager - Dudley - £29,991.00 per annum

Lead a team that helps people build confidence, independence and a life they can be proud of.

This isn’t just a management role. It’s a chance to make a real difference every day — supporting your team to grow while helping the people we support achieve their goals.

Role: Deputy Service Manager
Location: Dudley

As Deputy Service Manager, you’ll work closely with the Registered Manager to lead the service and support a dedicated team of colleagues.

You’ll be responsible for:

• Leading, supporting and developing your team
• Creating and reviewing person-centred support plans
• Completing care needs assessments
• Supporting recruitment, induction, supervisions and appraisals
• Completing medication competencies and audits
• Attending multi-disciplinary meetings and completing reports
• Supporting the Registered Manager with the day-to-day running of the service
• Taking part in the on-call rota, depending on service needs
• Staying hands-on and connected to the people we support

Most importantly, you’ll help create an environment where people feel supported, valued and empowered to become more independent.

You’ll be part of a welcoming, friendly and dynamic team who are passionate about making a difference.

We’ll support you to Grow Together, with training, development and opportunities to progress your career while making a meaningful impact.

We’re looking for someone with:

• Previous experience in a care management role
• A Level 3 qualification in Health & Social Care
• Experience supporting people with acquired brain injury and autism
• Experience working with complex mental health needs, traumatic backgrounds and behaviours of distress
• Strong leadership skills and a genuine passion for supporting others

We value your dedication and reward you with:

• Stream – access up to 40% of your earned pay when you need it
• Funded Blue Light Card – hundreds of discounts
• 24/7/365 doctor line for you and your family
• Cash plans covering you and your family
• Enhanced retirement leave
• Long service awards
• Excellent training and development
• Opportunities for career progression and promotion
• Job security within a sector-leading organisation

Ready to lead a team and help people live more independently? Make a real difference.

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references