Presales Manager

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be aGovTechchampion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success,we'reat a pivotal point on our journey to realise that aspiration.

We’re seeking an experienced Commercial Presales Manager to lead Presales as a strategic and commercial partner to Sales. You’ll lead a high-performing, disciplined function that strengthens opportunity qualification, improves solution quality and customer value, and drives better commercial outcomes.

• Lead and develop a high-performing Presales team, building strong commercial, technical and consultative capability.
• Partner with Sales to shape qualification, win strategy and solution positioning, focusing resource on the highest-value opportunities.
• Establish a clear and scalable Presales operating model, with strong priorities, ownership, metrics and accountability.
• Ensure high-quality discovery, demonstrations and solution design that clearly articulate customer value and differentiate Civica.
• Collaborate across Sales, Product, Engineering, Delivery and Commercial teams to influence priorities and improve win outcomes.
• Drive measurable impact across deal progression, conversion, revenue quality and margin protection.

• Proven leadership experience within Presales, Solutions Consulting, Technical Sales or a similar software environment.
• Strong commercial acumen with a track record of improving opportunity quality, conversion or sales performance.
• Experience leading complex software and services solution selling.
• Confidence to challenge and influence senior stakeholders using evidence and commercial insight.
• Strong coaching skills, particularly helping technical specialists communicate business value.
• A data-led, proactive approach with strong communication, presentation and organisational skills.

There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
Days of Difference – Up to 3 extra days off for volunteering.

Income Protection – Up to 75% salary cover for long-term illness.
Life Assurance – 4x salary tax-free lump sum.
Critical Illness Cover – £25,000 lump sum (extendable to dependents).

Private Medical Insurance – Fast access to private healthcare.
Health Cash Plan – Claim back physio, therapies & more.
Dental Insurance – Cover for routine & emergency care.
Affinity Groups – Join employee-led communities.
Bounty Bonus – Refer a friend & get…