Branch Supervisor

Salary & Benefits

£27,500 + bonus + excellent benefits.

• Annual leave increasing with length of service
• Generous pension scheme, matched up to 9%
• Potential to earn bonuses
• Enhanced maternity / adoption leave
• Access to a range of online and high street discounts
• Free access to healthcare
• Popular YuLife app
• Cycle to Work scheme

Branch Supervisor – Dudley (DY2 0UW
) – Plumb Centre

We are Plumb Centre, a part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.

• Assist the Branch Manager with the day‑to‑day running and operations within this small branch.
• Supervise and support branch staff, providing guidance, training, and performance feedback.
• Serve customers on the trade counter, offering advice and product knowledge.
• Build rapport with customers & suppliers, responding to any queries and processing sales.
• Perform general warehouse duties including goods in & out, picking, and packing customer orders.

• Previous industry or merchant experience and knowledge in plumbing/heating products
• Driving licence is essential – to help with deliveries and attend meetings
• Prior experience in a face‑to‑face customer service/sales environment
• Excellent communication skills and confidence interacting with customers
• Willingness to step up to run the branch in the Branch Manager’s absence
• Comfortable with lifting heavy items

Full‑time, permanent – 40 hours per week Monday to Friday 07:30 – 17:00 with alternating Saturdays 08:00 – 12:00.

We look forward to receiving your application!