Administration Assistant; Maternity cover

About The Role

Mersona Limited is an established manufacturing and distribution centre; providing a dedicated service to the Scrivens Opticians and Hearing Care Group.

As a Frames Department Administration Assistant, you will be part of our Core Team, and responsible for supporting branch sales by selecting ranges, preparing and monitoring stock, and providing assistance to store staff. All tasks are to be completed in a timely, courteous and professional manner, whilst maintaining great relationships with branch associates.

This role is maternity cover for a period of up to 12 months, with the potential to lead to a full-time position.

• Receiving calls from company branches and providing assistance
• Recalling and issuing stock products to branches in-line with sales
• Preparing products for despatch to stores
• Loading new products onto our systems to enable stocking and ordering
• Invoicing product for branch stock and customer approval
• Liaising and placing orders with suppliers
• Preparing products for photography

We are looking for someone with a friendly, approachable attitude and strong communication skills. While optical experience is preferred, it is not essential.

The ideal candidate will have the following key skills and characteristics:

• Excellent communication skills
• Great rapport building ability
• Attention to detail
• Be able to work in a busy and fast paced environment
• IT literate (familiar with Microsoft Office tools – Word / Excel)
• Good time keeping and attendance

• Competitive salary with opportunities to progress
• Full training and support from day one
• Generious staff discounts on optical and hearing products
• A welcoming team and family‑run company culture
• Career pathways into senior roles
• 28 days annual leave including bank holidays (pro‑rata)
• Full‑time role, Monday to Friday 8am - 4pm with a 30‑minute lunch break