Account Manager

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, theyre free to grow, lead, and innovate.
Youll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.  Here, youre not just improving clients' risk profiles, youre building trust. Youll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing.

We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.  If youre ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
Overview

Are you an experienced insurance professional with a passion for delivering exceptional customer outcomes? Do you thrive in a fast-paced environment where you can build strong relationships and provide expert advice? If so, wed love for you to join our team as an Account Managerin our Brierley Hill office!
As an Account Manager, you will take responsibility for a portfolio of approximately 250 customers.

Your role will focus on optimising customer retention and growing the portfolio by delivering exceptional advice and tailored insurance solutions.

How you'll make an impact

Managing a portfolio of circa 250 customers, ensuring their needs are met with the highest level of service.
Sourcing the most appropriate products and placement solutions to meet customer requirements.
Delivering excellent customer outcomes by providing expert advice and guidance.
Assisting in the renewal process, gathering information and documentation for existing customers regarding renewals and mid-term adjustments.
Following up on new and existing renewal business quotations and identifying alternative quotes for customers.
Liaising regularly with third-party insurers and ensuring all data is accurately recorded in the system.
Identifying opportunities to upsell and grow the portfolio while maintaining a strong focus on quality and compliance.

About You

Commercial insurance experience is essential.
High level of technical acumen across a wide range of business sectors and classes of insurance.
Excellent advisory and communication skills, with the ability to build strong rapport with clients.
Strong planning, analytical, and risk awareness skills.
Proven ability to upsell and identify growth opportunities.
Competence in quality and conduct, with a focus on delivering outstanding customer outcomes.
Ability to work independently and manage your own workload effectively.
Eligible to work in the UK.
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Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the  minimum core benefits  youll get, depending on your job level these benefits may improve:
Minimum of 25 days holiday, plus bank holidays, and the option to buy extra days
Defined contribution pension scheme, which Gallagher will also contribute to
Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
Income protection, well cover up to 50% of your annual income, with options to top up
Health cash plan or Private medical insurance
Other benefits include:
Three fully paid volunteering days per year
Employee Stock Purchase plan, offering company shares at a discount
Share incentive plan, HMRC approved, tax effective, stock purchase plan
Critical illness cover
Discounted gym membership, with over 3,000 gyms nationally
Season ticket loan
Access to a discounted voucher portal to save money on your weekly shop or next big purchase
Emergency back-up family care
And many more
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees diverse…