Housing Support Officer

Housing Support Officer Full time - Fixed Term Contract (12 months) Grade 7 Dudley Town Centre

Dudley Metropolitan Borough Council.

The Homelessness Prevention & Response Team aim to prevent homelessness wherever possible so we offer advice and support about housing options to those that are homeless, those who may be at risk of losing their home, have other urgent housing needs, or who simply want to know more about the options that are available to them.

• To prevent homelessness through a variety of activities
• To support case manages in determining DMBC’s legal responsibility for homeless cases
• To manage a personal caseload, preventing homelessness whenever possible.
• To be an effective member of the Homelessness Prevention and Response Team, ensuring that high quality customer services are provided at all times, and that the service is continuously improving
• To be personally responsible for developing particular service areas and/or particular partnership initiatives

The post holder will need to have housing and homelessness knowledge, and experience of supporting vulnerable adults.

So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates.

All applicants must be able to provide documentation to prove their right to work in the UK.

Please note:

Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.

Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.

The Council’s full Privacy and Disclaimer Statement can be accessed on the website at

N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications.

Job Description Housing & Assets Housing Support Officer.docx, Employee Benefits