Senior Support Worker

We are recruiting Senior
Support Workers to join the team across our Supported Living services in Stoke
, supporting individuals in their own homes as well as out in the community, helping them to live as independently as possible. Head over to our website and check out this video to find out more about life at Eden Futures: (Use the "Apply for this Job" box below)./

But at Eden Futures, we’re more than a supported living provider - we’re a true people’s organisation. In 2025, we were honoured with Investors in People Platinum status, and that achievement reflects our deep commitment to culture, collaboration, and giving our staff a real career in care. Hear from our staff and Expert Partners about why they love working for Eden Futures: /

When you join us, you’ll discover genuine opportunities to grow. Whether through e-learning, face-to-face training, or your own tailored development plan, we support you every step. We’re proud to offer pathways like the Care Certificate and apprenticeships - real chances to make a difference in people’s lives. See more about learning and development here: /

If you’re new to care and support, that’s okay! We’re looking for people who share our values, because that’s what matters most. We hire for values first, skills second. And in our Support Worker roles, we give you interview questions in advance—because we want you to shine as your authentic self. That’s what matters to us. You can read all about our what to expect once you’ve applied with us by clicking here: /

Oh, and we love celebrating our teams! From annual Care Awards to monthly staff recognition, and long-service milestones, we ensure you feel valued. We’re an employer people want to stay with. See our recognition page here: /

* Roles are paid at an hourly rate of £13.71 - equating to an annual salary of £32,081.40 based on a 45 hour working week. The annual salary shown is as a per annum equivalent for illustration purposes only, this will be pro rata'd based on hours worked.

Once you join us, you’ll also be eligible for our £500 bonus through our refer a friend scheme (unlimited referrals)!

Please note:
Eden Futures are unable to offer sponsorship for this position

• Work as part of the frontline team and maintain an active role in delivering direct support.
• Lead allocated shifts, coordinate agreed tasks and help ensure that support is delivered safely and consistently.
• Set a positive example by demonstrating Eden Futures values, professional boundaries, reliability and a solution-focused approach.
• Provide clear direction during the shift within agreed plans, policies and role boundaries.
• Support effective handovers during shifts so that relevant information, risks and actions are communicated accurately.
• Respond calmly to changing situations, seeking management guidance when an issue falls outside the authority of the role.
• Identify, respond to and report safeguarding concerns, accidents, incidents, medication errors and near misses in line with policy.
• Follow risk assessments, positive behavior support plans, health action plans and emergency guidance.
• Take appropriate immediate action during emergencies and seek advice or additional support without delay.
• Maintain safe medication practice within the scope of training and competency.
• Promote infection prevention, health and safety, safe moving and handling and a well-maintained environment.
• Use professional curiosity, respectfully challenge unsafe or poor practice and promptly elevate unresolved concerns.

• Experience of providing direct support to adults with learning…