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Senior Children's Social Care Complaints Lead

Job in Dudley, West Midlands, NE23, England, UK
Listing for: Civic Recruitment Limited
Full Time position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 21000 - 32000 GBP Yearly GBP 21000.00 32000.00 YEAR

Job Description & How to Apply Below

Civic Recruitment Limited is recruiting a Complaints Officer for a Local Authority in Dudley to support the Children’s Social Care complaints process. The role focuses on managing Stage 1 and Stage 2 complaints, ensuring timely, precise responses, and leveraging insights to improve service quality.

The ideal candidate will have robust experience in complaints management within Children’s Services, working with frontline managers to enhance outcomes for children, young people, and families.

We are seeking a motivated Senior Children's Social Care Complaints Lead to join Civic Recruitment Limited in Dudley, England, United Kingdom.

The position is based in Dudley, England, United Kingdom.

This opportunity is part of our work in Management & Operations.

The advertised compensation is 21.000 - 32.000.

We aim to respond to suitable candidates as soon as possible.

Position Requirements

10+ Years work experience
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