Ocean Export Coordinator

Ocean Export Coordinator Dudley | £36,000 | Mon-Fri 08:30-17:00 | Why Apply? Monthly bonus scheme (£100-£200) Private healthcare after 6 months 28 days holiday Join a growing international freight forwarding business Stable role with progression and long-term career potential Friendly, supportive operations team

The Role An established global logistics business is looking for an experienced Export Bookings & Operations professional to manage worldwide air and sea freight shipments. You'll handle export bookings, liaise with overseas agents and co-loaders, track shipments, resolve issues, and maintain high data accuracy and customer service standards.

Key Responsibilities Process and manage export bookings (FCL, LCL & air freight) Liaise with overseas agents, carriers and co-loaders Track shipments, manage exceptions and provide solutions Communicate with customers throughout the shipment lifecycle Arrange customs clearance and UK deliveries Maintain accurate data entry and close jobs to completion About You Minimum 2 years' freight forwarding experience (exports) Strong communication, organisation and problem-solving skills