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Training Administrator

Job in Dudley, Worcester County, Massachusetts, 01571, USA
Listing for: Nichols College
Apprenticeship/Internship position
Listed on 2026-01-02
Job specializations:
  • Education / Teaching
    Education Administration
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR
Job Description & How to Apply Below

and the job listing Expires on January 2, 2026

The Training Administrator is responsible for the daily administration of the Training Institute’s online (Salus Community) learning programs. This administrative role supports trainers by organizing and building out the Learning Management System (LMS), assisting with course creation, supporting online learning initiatives, and maintaining accurate training records. The Training Administrator ensures smooth implementation of training activities, provides administrative support to the Associate Director of Training & Engagement, and helps collect and analyze training data for reporting and grant purposes.

Essential Duties and Responsibilities:
  • Serve as an administrator of the agency’s LMS “Salus Community”, including user management, course setup, technical support, reporting, and issuing certificates of completion.
  • Support the development and delivery of online and hybrid courses in conjunction with Project Coordinators and Training Institute leadership, including creating and uploading materials, monitoring learner engagement, and troubleshooting user issues.
  • Assist Project Coordinators, Training Institute staff, and guest facilitators with course design, scheduling, and evaluation processes.
  • Maintain accurate record keeping of training, attendance, evaluations, and participant data, ensuring timely entry into the agency database.
  • Coordinate logistics for online and in-person training, including scheduling prep and general sessions, preparing materials, and managing communications with trainers and participants.
  • Generate and distribute reports on training participation, evaluation results, and compliance with internal and external training requirements.
  • Provide administrative support to the Associate Director of Training & Engagement, including scheduling, communications, and data analysis.
  • Assist with the creation of new learning modules and oversee resource libraries to expand training opportunities and maintain usability.
  • Collaborate with internal staff and external partners to ensure quality training experience.
  • Participate in professional development and maintain knowledge of adult learning, online learning technologies, and LMS best practices.
Authority:
  • Administrate course content and user access in the LMS.
  • Generate and distribute training reports.
  • Provide technical assistance to staff and learners.
  • Recommend improvements to training systems and workflows.
Measurements of Success and/or Accountability
  • Meets established quality and timeliness benchmarks for project implementation.
  • Timely and accurate administration of LMS functions and training records.
  • Positive user experience for staff and learners in online learning environments.
  • Completion and submission of training reports on time.
  • Effective support provided to the Associate Director of Training & Engagement.
  • Participation in professional development activities to enhance role effectiveness.
Experience, Education, Certifications/Licenses
  • Dedication to the mission of the House of Ruth Maryland and ability to contribute positively to its culture.
  • Bachelor’s Degree or equivalent experience in education, training, instructional technology, or related field.
  • At least 1-2 years of experience with Learning Management Systems (administration, reporting, and course creation).
  • Experience supporting training or educational programs, preferably in a nonprofit or human services environment.
  • Familiarity with adult learning principles and online instructional design.
  • Experience working with individuals with diverse backgrounds.
  • Strong organizational and administrative skills with attention to detail.
  • Ability to work independently and collaboratively.
  • Strong written and verbal communication skills.
  • Proficiency with MS Word, Excel, PowerPoint, and online meeting platforms (e.g., Zoom).
  • Ability to manage multiple tasks and deadlines effectively.
  • Ability to lift up to 20 pounds to transport training supplies and materials.
  • Ability to pass a criminal background check.
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this…

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