Branch Lending & Operations Manager III; BRANC

Branch Lending & Operations Manager III (BRANC
013880)

Recruitment began on January 8, 2026

and the job listing Expires on February 8, 2026

Full-Time Job Accounting, Data Analytics, Economics & Finance

The Branch Lending and Operations Manager III is responsible for observing and assisting with overall operations at branch locations to ensure policy and procedures are being followed and report recommendations to administrative officers. Generally, branch size is less than $90 mm in deposits. The Branch Lending and Operations Manager III is responsible for processing loan data and credit information, analyzing, evaluating credit-worthiness, and setting payment terms.

• Responsible for observing and assisting with overall operations at branch locations. This duty is performed daily.
• Analyzing effectiveness and efficiency of branch operations. This duty is performed daily, about 10% of the time.
• Ensuring customer satisfaction with bank products and services. This duty is performed daily, about 10% of the time.
• Observes and assists all branch employees with daily activities to ensure compliance with Federal and Bank regulations, policies and procedures. This duty is performed daily, about 10% of the time.
• Calls on potential customers and introduce the Bank’s products and services. This duty is performed weekly, about 5% of the time.
• Visits with existing customers to obtain potential business referrals. This duty is performed weekly, about 5% of the time.
• Works with customers to determine mutually acceptable and beneficial lending arrangements. This duty is performed weekly, about 5% of the time.
• Works with customers regarding resolutions of complaints and/or problems. This duty is performed weekly, about 5% of the time.
• Develops new product recommendations to generate additional business. This duty is performed weekly, about 5% of the time.
• Develops and maintains business relationships with customers. This duty is performed weekly, about 10% of the time.
• Communicates with existing customers regarding their deposits to determine if they have additional needs. This duty is performed weekly, about 5% of the time.
• Originates consumer loans:
  Interviews, receives loan applicants, gathers information and processes preliminary documents on loan requests. This duty is performed daily, about 10% of the time.
• Resolves complaints and/or problems. This duty is performed as needed.
• Works with the Regional Team in resolving personnel issues such as interviewing, assisting with hiring branch staff and helping to determine staffing needs. This duty is performed as needed, about 5% of the time.
• Originates and manages consumer and light commercial portfolios. This duty is performed weekly, about 5% of the time.
• Ensures lending operations are conducted in accordance with established policies and procedures and are legally compliant. This duty is performed as needed.
• Evaluates and verifies loan applications and credit criteria, including computes debt ratios, verifies employment and income. Approves loans within limits of authority and notifies applicants of loan decisions. Requests additional information if required. This duty is performed daily, about 5% of the time.
• Approves loans within limits of authority and notifies applicants of loan decisions and requests additional information if required. This duty is performed daily, about 5% of the time.
• May be required to work an alternative location within the region or market. This duty is performed as needed.
• The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily.
• Completes required BSA/AML training and other compliance training as assigned. This duty is performed quarterly.
• Perform any other related duties as required or assigned.

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc., plus 9 to 10 years related experience and/or training, and 2 years related management experience, or equivalent combination of education and experience.

Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence. ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. Ability to read, analyze, and understand general business/company related articles and professional journals;

ability to speak effectively before groups of customers or employees. ability to write reports, business…