Clerical Assistant, Collision Center

Gwinnett Place Honda Collision Center

Location:

3325 Satellite Blvd., Duluth, Georgia 30096
*
* Summary:

** To assist the department with administrative and clerical support.
*
* Supervisory Responsibilities:

** This job has no direct supervisory responsibilities.
** Essential Duties and Responsibilities*
* ** include the following:
*** Answers incoming calls in a courteous and professional manner.
* Takes accurate messages.
* Directs calls to the appropriate department or person.
* Greets customers in a courteous, prompt and professional manner.
* Directs customers to the appropriate department or person.
* Prepares correspondence, reports, and other documents as assigned
* Performs filing
* Keeps itineraries and schedules
* Operates office machines
* Maintains CSI at or above Company standards
* Maintains an organized, clean and safe work area
* Participates in required training
* Records all hours worked accurately in company timekeeping system
* Follows Safeguards rules and regulations.
* Demonstrates the Company’s Core Values
* Complies with Company policies and procedures
* Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
* Other duties as assigned
*
* Qualifications:

** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
** Desired

Education:

** o   GED**√
** High School Diplomao   Associate Degreeo   Bachelor Degreeo   Master Degreeo   Doctorate Degree
** Field of Study/

Work Experience:

** o   Accountingo   Automotive**√
** Businesso   Human Resourceso   Information Technology
** Desired

Work Experience:

****√
** up to 3 yearso   3-5 yearso   5+ years
** Education/

Experience:

** Previous administrative or office experience desired.  Excellent communication and organizational skills are required.
** Certificates and Licenses:
** o   Valid Driver’s Licenseo   Automobile Salesperson License
** Computer

Skills:

** Advanced skills in Microsoft Office products.  Ability to learn Dealership Management System and utilize web based applications utilized in department operations.
** Communication

Skills:

** Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.
** Attendance Expectations:
** The position requires regular and predictable attendance.  Scheduled shifts may include evening hours, weekends, and holidays.
** Physical Demands:
** While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, and feel.
** Environment Demands:
** Duties are performed primarily at a desk in an office environment.  Work includes frequent clerical and administrative assignments and interaction with office, customers, and company personnel.
** Verbal and Writing Ability:
** Ability to read and comprehend instructions, correspondence, and memos.
** Math Ability:
** Ability to add, subtract, multiply and divide.
** Reasoning Ability:
** Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations.
** Core Values:
** To perform the job successfully, an individual should demonstrate the following Core Values:
** Servant Leadership
** Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
** Teamwork through Trust & Respect
** Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
** Integrity
* * Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
** Commitment to Customer Enthusiasm
** Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
** Passion for Winning
** Hendrick’s tradition of winning is based on the idea of striving to…